Our 100% Purchase Guarantee!

Service, safety, and security.

Outstanding customer care

At we believe that our customers deserve more than just the tickets you order. We know your ticket purchase is important, and we believe you deserve an outstanding, user experience from start-to-finish.

For most of our competitors, service is not at the forefront of what they do, they simply take your order and forward it along to whomever. We never pass along your information, and we’re always here to help you with your order and our tickets includes no service or process fees. No Fees Policy

Transactions are safe and secure

At, we believe our customers’ private and personal information should remain that way. We utilize the recognized industry standards on privacy and security to ensure all of our transactions are safe and secure. Please learn more about our Privacy and security partners and practices.

Tickets delivery

At, we are a paperless and e-ticket company. We use three methods to deliver tickets: will call, email and or text. We guarantee that we will receive your tickets to you in time for the event, or your money back. Concertour is a green company and all tickets are paperless. Please makes sure you can receive text and or email before purchasing a ticket.

Accurate Orders

At, we take pride ensuring accurate, safe and secure orders. If Please contact our customer service team.

Refunds & Canceled event

If an event is canceled with no rescheduled date, a full refund of the purchase price. For events that are rescheduled, we will assist you with any ticket reissuing concerns. Please contact our customer service team.